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Old 03-14-2011, 01:06 PM   #1
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I am having a problem adding some more pictures to Cuddles album. There is only one in there now. I read the directions and went to the gallery, opened her album, then chose to upload. Every time I click a picture to upload the background goes back to the gallery instead of staying on my album. What am I doing wrong? Any help is appreciated. Thanks in advance!

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Old 03-14-2011, 01:16 PM   #2
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I am having a problem adding some more pictures to Cuddles album. There is only one in there now. I read the directions and went to the gallery, opened her album, then chose to upload. Every time I click a picture to upload the background goes back to the gallery instead of staying on my album. What am I doing wrong? Any help is appreciated. Thanks in advance!
I've passed your question along to our tech expert :-)
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Old 03-14-2011, 03:15 PM   #3
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OH, good, thank you. I thought I was doing something wrong but it keeps going back to the gallery page. I knew you are able to add more pics to an album. Thanks again!

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Old 03-17-2011, 10:42 PM   #4
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OH, good, thank you. I thought I was doing something wrong but it keeps going back to the gallery page. I knew you are able to add more pics to an album. Thanks again!
Hi there!

I took a look into your profile data and didn't find anything that looked like it could be causing this problem for you. Would you mind trying to upload from a different web browser (if you were using Internet Explorer, try Firefox or Google Chrome; or vice versa)?

That will help us narrow down if the problem is something funny with our system, or a weird conflict with some software on your system.
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